GivePeace SMS & Communications Terms

Version 1.0 — Effective July 30, 2026

These SMS & Communications Terms ("Communications Terms") describe every kind of text message and email Give Peace Inc., a Delaware corporation ("Give Peace," "we," "us," or "our"), sends through the GivePeace service, and the choices you have about receiving them.

GivePeace delivers people's most personal words after they pass away. Some of the messages described on this page will reach you at hard moments. We have tried to write these terms the way we try to write those messages: plainly, and with care. If anything here is unclear, write to us at support@givepeace.co.

1. What These Terms Cover

1.1 Part of our Terms of Service. For GivePeace members — people with a GivePeace account — these Communications Terms are part of, and incorporated into, our Terms of Service. Words defined there mean the same thing here: a member is an account holder; a trustee is a person a member appoints for death notification and confirmation only — to tell us the member has passed away, and to confirm or contest what others have reported; a recipient is the person a member chooses to receive a specific message after the member passes away.

1.2 If you are not a member. Some of our messages go to people who have never signed up for GivePeace — someone asked you to serve as their trustee, or someone left a message for you. These Communications Terms do not ask anything of you and do not bind you to any agreement. This page exists so you can see exactly why we contacted you, what we will and will not send, and how to make us stop with a single reply. If you later choose to accept a trustee invitation or claim a message, the Trustee & Recipient Terms will be presented to you at that moment, for your own decision.

1.3 Where your data goes. How we collect, protect, and delete phone numbers and email addresses — including numbers given to us by someone other than you — is described in our Privacy Policy.

2. Our Promise About the Texts We Send

2.1 Transactional only, always. Our text messages are transactional only — codes, life-check confirmations, safety alerts about your account, and message-delivery notices. We do not send marketing texts, and messages sent when someone passes away never contain anything promotional.

2.2 What that means in practice. No GivePeace text will ever ask you to buy anything, promote tokens or wildflower tributes, or advertise anything at all. When someone has left you a message, our text may tell you how to get the app so you can open it — that is delivery of what is yours, never advertising. This is a standing internal policy, not an aspiration: our systems do not have a marketing-SMS category, and we will not add one to the messages described here.

2.3 Consent is never a condition of purchase. You never have to agree to receive text messages as a condition of buying anything from us or of using the Service. Adding a phone number to a GivePeace account is optional. Where we need to verify something and you would rather not use text messages, email verification is available — write to support@givepeace.co and we will work with the channels you are comfortable with.

3. The Texts We Send

We send six kinds of text messages, and only these six. For each, here is who receives it, why, how consent happened, and how often it arrives. For every kind: message frequency varies, and message and data rates may apply.

3.1 Verification codes. Who: a member (or a person in the middle of becoming one) who has just entered a phone number in the app, is signing in, or is confirming a sensitive action such as account deletion. Why: to prove the number belongs to you before we trust it, and to protect the account that guards your messages. Consent: you typed your own number into GivePeace and asked us for the code — each code is sent because you requested it at that moment. Frequency: message frequency varies; typically one message per request.

3.2 Proof-of-life check-ins (optional). Who: members who chose to arm the optional inactivity switch and enrolled a verified phone number for check-ins. Why: if we see no activity from you for an extended period, we ask you directly — "please confirm you are still alive" — before any countdown toward release can run. It is a strange sentence to receive, and it is the whole heart of the Service: your answer is what keeps your messages sealed. Consent: this is a recurring text program, and it is double opt-in. You enroll in the app, and we then text a one-time code to the number you entered; recurring check-ins begin only after you confirm that code in the app, proving the number is yours. Message and data rates may apply, and you can leave the program at any time — in the app or by replying STOP. The program is genuinely optional: it is never required to use GivePeace or to buy anything, and you can leave it at any time. Frequency: recurring; message frequency varies with your switch settings and how quickly you respond. One promise worth stating twice: opting out of check-in texts is an instruction about texting — it is never treated as a sign that something has happened to you, and we will never text an opted-out number to "confirm." Check-ins simply continue by push notification and email instead.

3.3 Trustee-action verification codes. Who: a trustee confirming a serious action about a member's account — reporting that a member has passed away, confirming a report, or cancelling one. Why: these actions change what happens to a person's messages, so we text a short-lived code to verify the trustee before the action counts. Consent: the code goes to the phone number on the trustee's own GivePeace account; each code is sent because the trustee just asked to complete that action. Frequency: message frequency varies; only when the trustee takes such an action. (Alerts about events on your own account — a report about you, a certificate upload, a countdown starting or stopping — reach you by push notification, email, and in the app.)

3.4 The 48-hour final call. Who: a member whose release countdown has ended. Why: before any of your messages are ever released, we send a final notice to every contact channel we have for you — push notification, email, and text — telling you that release will happen in 48 hours unless you respond. One tap on "I'm alive" cancels everything. This is the most important message we will ever send you, which is exactly why it travels on every channel at once. Consent: your verified account number; this is a safety notice about your own account and your own messages. Frequency: only when a countdown has actually completed — for most members, never. If you have opted out of texts, the final call still reaches you by push notification and email; opting out never silently costs you this warning.

3.5 Trustee invitations. Who: a person a member has chosen and asked us to invite as their trustee. Why: to carry the member's invitation and its unique acceptance link. Being named gives you no authority and no obligations — you become a trustee only if you open the link, sign in, and explicitly accept. Invitations expire after 30 days, and declining is allowed and reversible while the invitation lasts. Consent: here we owe you honesty — see Section 4. The member gave us your number; you did not. The first text names Give Peace, names the member who invited you, and explains why we are writing — and one reply (Section 6) stops all further texts. Frequency: message frequency varies; you will not receive a stream of reminders.

3.6 Message-delivery and claim notices. Who: a recipient — a person a member chose to receive a specific message — after the member has passed away and our verification process, including the 48-hour final call, has fully completed. This kind also includes the claim code we may send to help verify that the person retrieving a message is the person it was recorded for. Why: to tell you, gently, that someone left you a private message, and to help you claim it. Consent: as with trustee invitations, the member gave us your number so their words could reach you — Section 4 explains how we handle that. Frequency: message frequency varies; these are tied to a specific message left for you, not to any ongoing program.

4. If We Have Your Number Because Someone You Know Gave It to Us

4.1 The honest version. Trustee invitations and delivery notices go to people who never gave GivePeace their phone number. Another member gave it to us — because they trust you to act for them, or because they recorded a message meant for you. We did not have your permission before that first text, and we will not pretend otherwise.

4.2 So here is what we do about it. The first text we send you names Give Peace, names the member concerned — so you know this is not a stranger's errand — and says plainly why we are writing. One reply stops all further texts; Section 6 lists the words that work. We send nothing promotional to you, ever, and we do not send repeated texts hoping you will answer.

4.3 One reply ends it. Reply STOP (or any of the words in Section 6, or just tell us in your own words) and that number goes on our suppression list: no further GivePeace texts of any kind, from any program. If you would rather hear from us by email instead, write to support@givepeace.co and we will use email only.

4.4 You never need texts to receive what is yours. Claiming a message left for you is never conditioned on accepting text messages. If you have opted out, we will use email, and the claim process itself runs on the web at givepeace.co. Section 7 explains what opting out can mean for delivery, so you can make that choice with clear eyes.

5. Message Frequency, Rates, Supported Numbers, and Timing

5.1 Rates. Message and data rates may apply for any messages that we send to you or you send to us. GivePeace never charges for text messages; your mobile carrier's standard rates apply. For questions about your text or data plan, contact your wireless provider.

5.2 Frequency. Message frequency varies by program, as described in Section 3. GivePeace has no fixed message schedule; texts are triggered by your requests, your settings, and events on the account concerned.

5.3 Supported numbers. GivePeace texting is designed for United States and Canadian phone numbers, and we may decline to text numbers outside those countries. Supported carriers include major U.S. carriers such as AT&T, T-Mobile, Verizon, and U.S. Cellular, and major Canadian carriers such as Bell, Rogers, and Telus. Carriers are not liable for delayed or undelivered messages.

5.4 When we text. Apart from codes you request in the moment and the 48-hour final call, our aim is to text only between 8 a.m. and 8 p.m. where you are, and to keep texts about the same matter to a few in a day. Death does not keep business hours, but our texting should come as close as the circumstances allow.

6. How to Stop Our Texts

6.1 The words that work. Reply STOP to any text we send. QUIT, END, CANCEL, and UNSUBSCRIBE work exactly the same way, in any capitalization, with or without punctuation. So do your own words: "please stop texting me," "wrong number," "take me off this list" — anything a reasonable person would understand as stop is honored as stop. Many of the people we text are grieving; no one grieving should have to guess a keyword.

6.2 What happens next. You will receive one confirmation text — nothing promotional, just confirmation — and then silence. Opting out stops every kind of GivePeace text to that number (Section 6.3).

6.3 Suppression is by number, across everything. Opting out places your phone number on our suppression list, and every kind of GivePeace text to that number stops — codes, check-ins, invitations, and delivery notices alike. Suppression takes effect promptly, and in every case within ten business days. One narrow, common-sense exception: if you yourself later ask us for a verification code — for example, to sign back in — that request is you asking us to text you once, and we will honor it; if your number remains blocked for texting, we will offer email instead.

6.4 No required channel. Replying to a text is not the only way to opt out. An email to support@givepeace.co saying you want no more texts works just as well and goes onto the same suppression list. We will never insist on one exclusive method.

6.5 Rejoining. If you opted out and change your mind, reply START (or UNSTOP) to a previous GivePeace text, or re-enroll from the app. Rejoining restores only what you actually re-enroll in — it never silently revives every program at once.

7. What Opting Out Means for a Message Left for You

7.1 Your opt-out is honored completely — which has a cost you should know about. If you opt out of texts, we will not text you when a message left for you is ready, and we will not text you to ask whether you meant it. That is your right, and we protect it. But it means one of our channels to you is gone.

7.2 The channels that survive. Email, push notifications (for members with the app), the app itself, and the web claim process at givepeace.co all continue to work after an SMS opt-out. If we have an email address for you, delivery notices will travel there.

7.3 The whole truth about delivery. We work hard to deliver every message, and we cannot promise delivery or delivery timing. Delivery can fail or be delayed for reasons that include: no trustees were named and the inactivity switch was never armed (the process may never start); a trustee is unreachable or declines to act; a recipient has opted out of text messages; an email address or phone number has been deactivated, reassigned, or has stopped working; a private-relay email address stops forwarding; phone carriers or platforms fail to deliver a message (carriers are not liable for delayed or undelivered messages); a message is not claimed; or the service winds down under the commitments described in our Terms of Service. Delays are part of the design: we wait and re-check before releasing anything, because releasing a living person's messages by mistake is the one failure we refuse to risk.

7.4 Never a death signal. An opt-out — from check-ins, or from any GivePeace texts — is a legal instruction about texting. It is never interpreted as evidence that someone has passed away, and it never starts, shortens, or accelerates anything in the death-verification process described in our Death Verification & Posthumous Release Policy.

8. Getting Help

8.1 Reply HELP to any text we send and you will receive our support information, including how to reach us at support@givepeace.co and how to stop our texts.

8.2 For anything a 160-character text cannot hold, email support@givepeace.co. A person reads every message.

9. How to Recognize a Real GivePeace Text

9.1 Bereaved people are targets for scammers, and a service like ours must make impersonation as hard as possible. Every genuine GivePeace text: names Give Peace or the member concerned in the body of the message when it carries an invitation or a message notice; links only to pages on givepeace.co — never to public link-shorteners like bit.ly or TinyURL; and never asks you to send money, share a password, or read a code back to anyone.

9.2 We send codes to you; no real GivePeace message, and no real GivePeace employee, will ever ask you to tell us a code. If a text claiming to be from GivePeace feels wrong, do not tap its link — go directly to givepeace.co, or forward the text to support@givepeace.co and we will tell you whether it is ours.

10. Numbers That Change Hands

10.1 GivePeace works across years, sometimes decades — a trustee named today may not be contacted for twenty years, and phone numbers get reassigned in the meantime. We record when each number was given to us, and before texting a number after a long gap we will take reasonable steps to check that it still belongs to the person we mean to reach. When we cannot be reasonably confident, we will use email instead of texting a stranger.

10.2 If you receive a GivePeace text meant for someone else, reply "wrong number" (or anything to that effect). We will stop texting that number and treat it as no longer belonging to the person we were trying to reach.

11. Email

11.1 What we send. Our emails are transactional: verification and security codes, purchase receipts, account and safety alerts, trustee invitations, the 48-hour final call, message-delivery and claim notices, and legal notices such as changes to our terms. Transactional email comes from addresses on the givepeace.co domain, such as noreply@givepeace.co, and our sender information always accurately identifies Give Peace Inc.

11.2 Emails about a death are never marketing. Any email connected to someone passing away — a trustee invitation, a delivery notice, anything a grieving person might open — leads with its actual substance and carries nothing promotional. No upsells, no app-download banners, no "while you're here." Ever.

11.3 If you are not a member. Every email we send to someone without a GivePeace account says plainly why you received it, naming the member who involved you. One email to support@givepeace.co ends all further contact on that address.

11.4 Unsubscribing. We do not currently send marketing email. If we ever send any email that is not essential to your account or to a delivery, it will identify itself honestly, and it will carry an unsubscribe that works: no login, no fee, nothing beyond a reply or a single web page, honored within ten business days. Essential service emails — codes you request, security alerts, the final call, and legally required notices — are part of operating your account and continue while your account exists.

12. Electronic Delivery of Notices (Your E-SIGN Consent)

12.1 Your consent. By creating a GivePeace account, you consent to receive all notices, disclosures, receipts, terms, policies, and other records relating to the Service electronically — in the app, by push notification, by email, and (where you have added a phone number) by text — instead of on paper. An electronic record from us satisfies any requirement that a communication be in writing.

12.2 What you need. To receive records electronically you need: an iOS device able to run the GivePeace app or a current web browser; an active email address; and the ability to view and save HTML or PDF documents. By accepting our Terms of Service you confirm you have these.

12.3 Paper copies. You may request a paper copy of any legal record we have delivered to you electronically — including these Communications Terms, the Terms of Service, and the Privacy Policy — by emailing support@givepeace.co with the subject "Paper Copy Request." We provide paper copies at no charge.

12.4 Withdrawing your consent. You may withdraw your consent to electronic records at any time by emailing support@givepeace.co with the subject "Electronic Records." Withdrawal takes effect prospectively and does not affect records already delivered. Here is the honest consequence: GivePeace exists only electronically — the recording, sealing, check-ins, and delivery of messages all happen through electronic communications — so if you withdraw this consent, we cannot keep operating your account, and we will treat your withdrawal as a request to close it. Before closing, you may obtain a full export of your data by emailing support@givepeace.co.

12.5 Keep your details current. Notices go to the contact details on your account. On GivePeace, a stale email address or phone number can mean missing a life-check or the final call itself, so please keep them current, as our Terms of Service asks.

13. Changes to These Terms

13.1 We may update these Communications Terms as the Service and the law evolve. The version number and effective date at the top always tell you what you are reading. For material changes, we will give members at least 30 days' advance notice by email and in the app before the new terms take effect. We archive prior versions and will provide them on request to support@givepeace.co.

14. Contact Us

Give Peace Inc. support@givepeace.co givepeace.co

Helpful subject lines: "Stop Texting Me" (opt-out by email) · "Paper Copy Request" · "Electronic Records" (withdraw e-delivery consent) · "Attn: Legal" (legal notices).

If a text or email from us ever lands wrong — at the wrong time, in the wrong tone, to the wrong person — tell us. These messages reach people on the hardest days of their lives, and we want to know when we can do better.

SMS & Communications Terms v1.0 — Effective July 30, 2026